Secrets to Managing Large Rentals (Stay Booked Method)

Today, we're thrilled to welcome Andrew Rodriguez, the co-owner of Stay Booked, a full-service short-term rental management company. Andrew and his wife, Lindsay, have built an impressive portfolio of larger, unique vacation homes in sought-after destinations like the Poconos.

What sets Andrew and his team apart is their unwavering commitment to quality over quantity. From the moment a guest lays eyes on one of their properties to the second they check out, Andrew and his crew strive to deliver an exceptional experience.

With a background in sales and a keen eye for detail, Andrew has developed a unique approach to short-term rental management that has earned him a loyal following. He's here today to share his insights on building a successful STR business, navigating the challenges of managing larger properties, and fostering a strong sense of community within the industry.

So, let's dive in and learn from Andrew's wealth of knowledge and experience.

Things we discussed in this episode:

Andrew Rodriguez's emphasis on "quality over quantity" in his short-term rental business
The story of how Andrew and his wife Lindsay got into the short-term rental industry
Their use of FHA and second home loans to acquire properties, including a 6-bedroom cabin in the Poconos
The importance of professional design and attention to detail in their properties
The challenges of managing larger short-term rental properties, including the need for a trusted "runner"
Strategies for handling guest feedback, both positive and negative
The evolving expectations of short-term rental guests and the value of empathy
The role of community and networking within the short-term rental industry
Andrew's belief that anyone can achieve their short-term rental dreams with dedication
The meetup group Andrew and a fellow mastermind member started in New York City